Reviews

***** Applewood Heating & Air Conditioning Ltd is rated 4.9 out of 5 stars, based on 31 reviews!

  • *****

    I recently had Applewood install a humidifier on our furnace. My review is for the service I received rather than for the actual work done since I do not have any expertise in this industry and cannot evaluate the service except to say everything seems to be working well . The five stars reflect my evaluation of the consumer/retailer relationship I experienced with Applewood. I received an immediate response when emailing them requesting a quote and this was followed by a timely scheduling of the work required. Rob responded to my many questions regarding the installation with a great amount of patience. The two techs who provided the service, Shayne and Devon were both personable young men who, again, answered my questions in a user friendly way. Following the initial installation, we observed a "pressure error" note on our thermostat. I contacted Rob and he immediately set up a tech visit to remedy the situation which Devon did after considerable investigation into the wiring issues of our existing furnace. Consumers have to trust that those who provide a service are capable of doing the job. Having said this , I would definitely engage Applewood again because this trust was established very early on in the process.

  • *****

    The service I have received from Applewood is outstanding. This has been from Rob in late December who gave me quotes for converting my fireplace to a natural gas insert and then to an electric insert, attending my residence twice with no charge. He later determined I probably just needed a more in-depth cleaning of my current built-in gas fireplace and saved me thousand of dollars with no reimbursement to him (although I requested he bill me for the time he had spent on my quotes!). This morning, Glen Leeson came and gave it a thorough inspection and cleaning for what I consider a very fair cost to me. Applewood lives up to their reputation of 100% satisfaction to their customers and I would recommend them without reservation.

  • *****

    Our air conditioner died on a Tues evening with daytime temperatures pushing 40 C. We met with Ryan on Thursday after our Wed diagnosis of the A/C death. Ryan moved quickly to secure us a team of technicians for Fri installation for a furnace & A/C unit. Rob and Kristen arrived Friday morning with the goal of getting at least the A/C functioning. They were focused and worked hard, achieving their goal by 5 PM. We were so grateful to have A/C for the weekend.
    The remainer of the job was completed by Shayne and Kristen on Monday morning by noon.
    Thank you so much Applewood! Your technicians were pleasant, courteous and efficient. Great job!

  • *****

    I had Applewood come and wire my house for a second dryer, install two light fixtures and remove some old hot tub wiring. They were so prompt, courteous and kept me in the loop through the process. I would hire them again in a heartbeat.
    Tracy Coyle

  • *****

    Our furnace quick working on Mon. Dec 12/22. It was cold. I talked to Al that day and he had a new furnace in our house on wed. He also supplied a portable heater that kept the place warm enough to live in. The team arrived Wed. morning about 9 AM Boots off at the door, Clean, Polite and informative. When Nick installed the new T Stat he asked my wife what settings she wanted and set it that way. When they left everything was cleaned up, no mess anywhere. They were very informative about the new furnace and left me with a smile on my face and feeling warm. Thanks Applewood and team, Job well done. I will recommend you company in the future..

  • *****

    We had our gas furnace and 2 gas fireplaces serviced today. Glen did an excellent job.
    I would not hesitate to recommend Applewood, their service has always been excellent.
    Peter & Ann Graham Vernon

  • *****

    Yesterday Applewood, in particular Rob and Matthew, installed a Lennox Elite furnace and prepped the furnace and home for installation of central air in the spring.
    From the first phone contact with Scott the estimator, Applewood and their crew have been courteous and conducted business and installation in a professional manner. Installation and cleanup were, well I just cannot say enough. I would highly recommend Applewood and the afore mentioned for all your heating and air conditioning needs.

  • *****

    Brent from Applewood made time for a service call at the end of a busy day. He was personable and very efficient, diagnosing and getting my a/c system running again in short order. He even offered to run further leak testing in the deadly afternoon heat. I would recommend to anyone. Thanks Applewood!

  • *****

    I recently had my central air conditioning serviced in which a part had to be replaced . I dealt with Pam , customer service representative, for ordering the part and going over the costs of the job . . She was professional, courteous, very understanding and kept me informed every step of the way. Pam went above and beyond to insure that my job was completed on time and on budget even though there were shipping delays out of their control due to covid 19 . It was a pleasure dealing with Applewood, due their professionalism and highly recommend the technicians and customer service. Not only will I be recommending them to all my friends and family I will definitely be calling them for any future service work.
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  • *****

    Had service done on furnace and A/C, and fixed my hot water issue. Fast, effective and fair price service. Highly recommend this company.

  • *****

    Would like to thank Pam & Ken for their prompt service response. Called them at 4pm, Ken was here at 1:30 pm next day. He replaced the capacitor, and had the air conditioner back up and running by 2:00pm.

  • *****

    Just purchased a new air conditioner and got it installed on Friday and they were fantastic. Very professional, worked quickly and efficiently. Could not be happier and I would stronger recommend them if you need any service they offer.

  • *****

    Thanks for all your help, you guys rock! Bob Lindley

  • *****

    I called in this morning after a no reply from another company, the dispatcher told me that they had 17 calls in already for that day but he would do his best. I did not have high hopes for heat today. I also had the situation where I work out of town and don't arrive back into Vernon until 3pm. I received a call from dispatch at 2:55 saying a technician could be at my house within half an hour. Sure enough he showed up on time and was able to fix my problem quickly. I was surprised at the fair price and cavity to fit me in same day.

  • *****

    This company is fantastic..called in morning they where here early afternoon..had the water tank replaced .. Great service great price and great job..I would highly recommend this company!!

  • *****

    Have had furnace repair, hot water tank replacement and ducting work done by Applewood. Great service, fair pricing and they have become our go to guys. Highly recommend this company

  • *****

    Great service, even after hours for a furnace emergency. Really good communication (told us in advance the price of a part that had to be ordered) and a fair price when it came to billing as well. We'll definitely use Applewood again.

  • *****

    Great hard working people,up to date techs & reliable service.

  • *****

    Great hard working people,up to date techs & reliable service.

  • *****

    Great hard working people,up to date techs & reliable service.

  • *****

    Great hard working people,up to date techs & reliable service.

  • *****

    Awesome service! I tried for 3 weeks to get a local repair service in Lumby to come out. But after 3 weeks I gave up and called Applewood, within 24 hours they had my system back up and running. The serviceman was polite and professional. The invoice was surprisingly reasonable. We will definitely call them first next time.

  • *****

    Just had a new furnace, hotwater tank and air conditioner installed. The crew worked well together and was able to suggest better ways of installing the appliances so that they were efficient with their time and material as well as having the appliances work at peak performance. Everything was clean and tidy at the end of the job.

  • *****

    Amazing experience, first time I have used Applewood, and will use them in the future for sure. Aslan dropped our call last minute, Applewood happen to have a guy in the area and responded within an hour and had us cooling down again in less than 1/2 hr. It's great to have a business who takes care of their clients so well.

  • *****

    Use them to service our rental property every year. Great service at fair price. Just bought a new Weber BBQ from them, the quality is superior to the big box outlets. Happy to support a locally owned and operated independent business.

  • *****

    Had a new furnace installed September 2015....... the installers did an awesome job they arrived right on time and gave us no inconvenience and left every where neat and tidy. Thank you Applewood for you good service.

  • *****

    Great company

  • *****

    Boris came out to look at my underperforming AC. I was expecting to have to do a leak test and coolant top up. he looked at the age of my furnace and squeezed into the tiny space behind my furnace to check on the condenser. It was blocked solid. He cleaned it out and checked the coolant pressure (which was fine). Just charged for a service call. Under $95 and my home was cool during the next days 36 degree day. Thank you.

  • *****

    I heard about Applewood from a friend in Vernon. Both her and her husband both loved how professional and helpful they were and recommended them to me. I also found them to be professional and helpful. I had a quote the next day which was very helpful and I will definitely do business with them in the future.

  • *****

    Gave us prompt service. Serviceman was polite, friendly, clean, gave good advice and kept inconvenience to minimum. Replaced water heater, checked air conditioner, and fireplace. We have used them every 2 years over past 10 years.

  • *****

    These guys are Awesome. We got quotes from everyone in town and they came back with the best price. They did a fantastic job with really nice service guys. I highly recommend

Reviews

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